Refund and Returns Policy

At vaporworld, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process. Please read our policy carefully before making a return request.

1. Eligibility for Returns

• You may request a return or exchange if:
• The item is defective, damaged, or incorrect upon delivery
• The product is unused, unworn, and in its original packaging with tags intact.
• The return request is made within 1 – 3 days of receiving the order.

Non-Returnable Items:

• Customized or personalized jewelry.
• Items purchased during clearance sales, promotions, or special discounts.
• Products that show signs of wear, damage, or misuse.

2. How to Initiate a Return

To process your return, please follow these steps:

 Contact Us: Email us at info@vaporworld.com  with your order number, reason for return, and clear photos of the product (if damaged or defective).

 Approval & Instructions: If eligible, we will provide return instructions, including the return shipping address.

 Shipping the Item: Securely pack the product and send it back to us using a trackable shipping method. The customer is responsible for return shipping costs unless the return is due to our error (defective, damaged, or incorrect item).

 Inspection & Processing: Once we receive the item, we will inspect it and process your return within 3-5 business days.

3. Refund Policy

• Full Refund: If the returned item meets our criteria, we will issue a full refund to your original payment method.
• Partial Refund: If the product is not returned in its original condition, a partial refund may be granted at our discretion.
• Refund Processing Time: Refunds may take 3-5 business days to appear in your account, depending on your payment provider.

4. Order Cancellations

• Orders can be canceled within 24 hours of placement for a full refund.
• Once an order is processed or shipped, cancellations are no longer possible.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving the product. We will arrange for a replacement or issue a full refund, including return shipping costs.

7. Late or Missing Refunds

• If you haven’t received your refund yet, please check with your bank or payment provider first.
• If there is still no refund after the stated processing time, contact us at info@vaporworld.com  and we will assist you.

8. Contact Us

For any return or refund inquiries, feel free to reach out to our support team:Email:info@vaporworld.com